Complaints

Important Regulatory Notice – Immediate Action Required Attention All Clients.
The Financial Conduct Authority (FCA) has imposed specific regulatory requirements on Direct Trading Technologies UK Ltd (the "Firm"),on 28 March 2025 effective immediately. These measures are in response to concerns that the Firm is failing, or likely to fail, to satisfy certain of the Threshold Conditions, which were identified during a recent audit of the Firm’s operations.

Key Actions:

The Firm cannot dispose of, withdraw, transfer, deal with, or diminish the value of any assets or client funds without FCA consent.
By 3:00 pm on 31 March 2025, all client money held under Title Transfer Collateral Arrangements (TTCA) will be returned to compliant client money accounts.
By 5:00 pm on 3 April 2025, all open trading positions will be closed.
Effective 4 April 2025, the Firm’s Part 4A permission will be varied to remove all regulated activities for which it is authorized.

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COMPLAINTS

If, for any reason, you are not satisfied with any of our service, we recommend you contact first your account manager for help. If your problem was not resolved at this level, please fill out the below complaint form that will go directly to our compliance department. Any actions taken by the compliance department shall be in accordance with our Company’s Complaints Handling Procedures.

Fill the following information:

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.